Terms & Conditions
Kent Discount Card (kdc)
1.1 This page (together with the documents referred to on it) tells you the terms and conditions on which we supply , and you become a member of the Kent discount card. Please read these terms and conditions carefully and make sure that you understand them, before becoming a member of kdc. You should understand that by buying a kdc , you agree to be bound by these terms and conditions.
1.2 You should print a copy of these terms and conditions for future reference.
1.4 We reserve the right to amend these terms and conditions at any time by giving you notice by posting the amended terms and conditions on our site. However, please note that you will be subject to the terms and conditions in force at the time that you buy a kdc, unless any change to these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).
2.1 We operate our site. We are Kent discount card Limited, a company registered in England and Wales under company number 09188074 and our registered office is 4 Leviathan way Chatham Kent ME4 4LL
- Information about us
3.1 By placing an order for a kdc through our site, you warrant that you are legally capable of entering into binding contracts and you are at least 18 years old.
- Your status
4.1 After placing an order for a kdc, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to become a member. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that a kdc has been dispatched, that payment has been accepted. The contract between us will only be formed when we send you a dispatch confirmation for plastic membership cards
- How the contract between you and us is formed
5.1 The kdc is a 12 month subscription card that can be renewed every year on its relevant expiry. If you are a member issued with a kdc and have supplied an email address, we will send you an electronic reminder towards the end of your membership term to advise you of the details of how to renew your membership. Your renewal date is 14 days prior to the expiry date printed on your kdc. We will not be liable for any non-receipt of communication from us, including non-receipt of the renewal reminder. You are required to inform us if you change your correspondence address (both email and postal). If you do not want to renew your membership you should contact us by telephone on 0844 8112113 or by email email@example.com.
5.2 The kdc remains the property of Kent discount card limited. You have the right to cancel your kdc, if you cancel your kdc membership in accordance with the cancellation policy described in our membership terms and conditions, your membership and access to offers, discounts and promotions will cease.
6.1 You have the right to cancel your initial registration of membership with us within 14 days of your original purchase. This does not apply to subsequent renewals.
- Consumer rights
6.2 To cancel your membership, please call us on 0844 8112113 Monday to Friday 9.00am to 5.00pm. Or email firstname.lastname@example.org. Upon cancellation you will receive a confirmation email; it is recommended that this is kept for your own personal records.
- Kdc memberships – If you cancel your membership within the cooling off period, you will be entitled to a refund of your membership, less a pro-rata charge for the period of membership and our £10 administration charge, which is a genuine pre-estimate of the loss we will suffer in the event of a cancellation. Refunds will be subject to the return of your kdc and any other items despatched as part of any promotion within 30 days of your cancellation. You will also be responsible for the cost of returning your kdc and promotional item (if part of original purchase) in an unused condition and in the original packaging. Subject to any other statutory rights you may have, we do not provide refunds for any cancellations after the expiry of the cooling off period
7.1 You will receive your kdc within 14 days of our confirmation of your acceptance as a member, unless there are exceptional circumstances.
- Availability and delivery
7.2 Once your order has been accepted we aim to despatch your Welcome Pack within 7 working days. If you do not receive your Welcome Pack you must contact us within 30 days to request a replacement. If you do not contact us within the 30 days any replacement card that is issued will carry a £15.00 administration fee and be issued with the original expiry date.
8.1 The price of 12 month membership of kdc will be as quoted on our site from time to time, except in cases of obvious error.
- Price and payment
8.2 The cost for a replacement card should you require one will be £15.
8.3 Prices include VAT if applicable.
8.4 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you confirmation.
8.5 Payment must be by credit /debit card, PayPal, cheque, or bank transfer by such other method as we may agree from time to time. We will charge your credit or debit card when your order is placed.
9.1 On presentation of your KDC, participating PARTNERS will offer you a discount, special offer or promotions of their choice. These offers will vary from time to time.
- Participating partners and use of your KDC
9.2 Offers advertised on our site are only available to members who present the kdc. Such offers are not available in conjunction with any other offers that participating partners may be running.
9.3 The expiry date of each kdc will vary and will always be checked by our partners. Expired kdc are not accepted by participating partners. Any attempted misuse of kdc may result in confiscation.
9.4 We will use reasonable endeavours to update our site to show the particulars of participating partners.
9.5 We cannot be held responsible for any offers, discounts or promotions our partners are offering.
10.1 Subject to clause 10.3, if we fail to comply with these terms and conditions, we shall only be liable for the membership fee.
- Our liability
10.2 Subject to clause 10.3, we will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories:
10.2.1 Loss of income or revenue;
10.2.2 Loss of business;
10.2.3 Loss of profits; or
10.2.4 Loss of anticipated savings.
10.3 Nothing in this agreement excludes or limits our liability for:
10.3.1 Death or personal injury caused by our negligence;
10.3.2 Fraud or fraudulent misrepresentation;
10.3.3 any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; or
10.3.4 Any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.
10.4 Where you purchase from any participating partner, any losses or liability arising out of, or in connection with, shall be the relevant participating partners liability. We accept no liability what so eve for any bad experiences of our participating partners at any of the participating partners. We will not become involved in any dispute between you and any partners.
10.5 We do not give any warranty for any goods or services accessed through, or displayed on, our site.
11.1 Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
- Written communication
12.1 All notices given by you to us must be sent to email@example.com. We may give notice to you at either the e-mail or postal address you provide to us when purchasing your card, or in any of the ways specified in clause 11 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
13.1 Failure by us to enforce any of these terms and conditions will not prevent us from subsequently relying on, or enforcing, them.
14.1 If any court or competent authority decides that any of the provisions of these terms and conditions are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
15.1 A person who is not party to these terms and conditions shall not have any rights under or in connection with it under the Contracts (Rights of Third Parties) Act 1999.
- Third party rights
16 Entire agreements
16.1 These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of these terms and conditions. We each acknowledge that, in entering into these terms and conditions, neither of us relies on, or will have any remedies in respect of, any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them. Nothing in this clause limits or excludes any liability for fraud.
17 Law and jurisdiction
17.1 This agreement shall be interpreted in accordance with the English law and subject to the non-exclusive jurisdiction of the English Courts.